Lowongan Kerja Card Operations Analyst di Aspire

Deskripsi Pekerjaan :

Info Terbaru Seputar Pekerjaan dari Perusahaan Aspire sebagai posisi Card Operations Analyst. Jika Lowongan Kerja Card Operations Analyst di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID

Setiap pekerjaan mungkn tidak lah mudah untuk di lamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Aspire sebagai posisi Card Operations Analyst dibawah ini sesuai dengan Kualifikasi anda.

Aspire is the leading all-in-one finance operating system for growing businesses in APAC. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and MSME to realise their full potential.

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and helped more than 15,000 businesses using our suite of products.

In 2022, we were awarded Best Employer of the Year and Payments Tech of the Year by Asia Fintech Awards, ranked #1 on LinkedIns 2022 Top Startups list and were listed on YC Top Companies 2022. In 2023, we ranked Top 10 on The Straits Times Fastest-Growing Companies.

You will be amazed by the energy and experience of our team. We are a team of ex-entrepreneurs, ex-founders, and high-achievers with international backgrounds. We team up to reach the highest standards in what we do, and dont take NO for an answer.

We are expanding rapidly. Are you a top talent? Are you passionate about entrepreneurship? Join us and make an impact in the fintech space.

About the team: At Aspire, we are committed to empowering our customers throughout their journey with us. Our Operations Team ensures customers can operate seamlessly on our platform, and guarantee the best customer experience possible.

About the role:

As a Card Operations Analyst, you will play a key role in developing and driving the services that Aspire offers to its clients.

Furthermore, you are the product expert to customers & internal Aspire teams. You help resolve product escalations, identify and fill process gaps, and drive product improvements with the Tech team. Cards and card-related payments will be the primary focus area.

What will you be doing?

• Be the PIC for all card-related escalations and provide resolution to internal and external clients
• Identify process gaps and areas of improvement, and make an action plan to achieve those goals
• Work closely with account management, onboarding, and support teams to manage & serve our client base while answering to our clients queries
• Provide feedback, create documentation, and help train other teams to provide first support to clients
• Operate back-end processes of our tech platform, such as activating services for customers, process card requests from customers, invoicing of customers, etc.
• Be responsible for a part of the business ops KPIs / metrics
• Liaise with different departments to solve issues related
• Work with the Operations team on daily activities and special projects

What will you need?

• Bachelors degree with outstanding academic records
• Excellent command of English both verbal and written - English is main language used in the company and with clients/partners
• Comfortable with spreadsheets/formulas
• Min. 6-12 months internship or working experience
• Able to work independently in a fast-paced, demanding environment
• Can focus on multiple tasks, and remain attentive to detail. Customer-obsessed would be great!
• Able to work in a team with dynamic and constantly changing team structures and responsibilities
• Willing to learn and grow with the company - were growing fast!

Plus

• Able to understand basic technical terms on a "business level" (e.g. the terms APIs, Query, Webhook) are frequently used between internal teams.
• Understanding of how to make/receive a transfer as a consumer
• Understanding of how credit products work (Credit cards or loans) as a consumer
• Ability to code/low code (SQL, Python, VBA) is a plus, but not mandatory.

Join us in our mission to deliver the best possible experience to our customers!

What we offer

• Work from anywhere and Work from Home subsidy.
• Uncapped flexible annual leave.
• Training subsidy for your professional growth.
• Wellness benefit.
• Team bonding budget to foster collaboration and sense of belonging.
• Culture is Key: Most importantly, we always strive to cultivate a special culture that brings special talents together - You may learn more about our culture at our careers site and LinkedIn Life page.

Equal Opportunity Statement

Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws.

Please note: by submitting your application, you acknowledge that you have read and understood Aspires Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the "Policy"), and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com.

Info Pekerjaan :

• Perusahaan : Aspire
• Posisi : Card Operations Analyst
• Lokasi Kerja : Jakarta
• Negara : ID

Cara Mengirimkan Lamaran :

Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Card Operations Analyst di kantor Jakarta diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru Card Operations Analyst, pada bulan ini 2023 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.