Lowongan Kerja Assistant Manager Programs Community - Grab

Title Assistant Manager Programs Community - Grab
Date 22 Juni 2022
Company Grab
City Jakarta | JK | ID
Tipe Kerja Full Time

Deskripsi Pekerjaan :

Selamat Datang di Situs Lowongan Kerja Terbaru 2022 dan Saat ini kami ingin memberitahukan Info Terbaru Lowongan Kerja dari Perusahaan Grab dengan posisi Assistant Manager Programs Community - Grab yang dibuka saat ini. Jika Loker di Jakarta ini sesuai dengan kualifikasi kamu silahkan langsung mengirimkan lamaran melalui situs loker terbaru kami.

Memang setiap pekerjaan tidak lah mudah untuk di lamar karena harus memenuhi beberapa kualifikasi dan persyaratan yang harus kita penuhi sesuai dengan kriteria standar Perusahaan tersebut yang sedang mencari kandidat potensial untuk dapat bekerja. Semoga informasi lowongan kerja Assistant Manager Programs Community - Grab dibawah ini sesuai dengan Kualifikasi anda. Semoga Beruntung :D

Job Description:

Life at Grab

At Grab, every Grabber is ged by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles ge and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team

Merchant Engagement is part of the Merchant Operations team, and we build effective programs to engage Grab merchant partners in Indonesia. We work with different teams and stakeholders across Grab (including GrabFood and GrabMart), and city operational teams to understand merchants’ needs; translating those needs into useful programs that can be implemented through different channels (e.g. social media, messaging, events/webinars, onlinemunities).

Get to know the Role

The successful canate must be able tomunicate and coordinate well across different teams and personalities, understand vastly different KPIs spread across these different teams, and then ensure that the vast amount ofmunications address these internal stakeholder needs in an efficient and optimised way.

Daily responsibilities for this role include, but are not limited to:

  • Develop and propose merchant engagement programs with amunity building focus that align with business needs and OKRs

  • Work with stakeholders across several internal teams to implement merchant engagementmunity programs, in different ID cities (GF city teams)

  • Execute merchant engagementmunity programs with appropriatemunications campaigns to drive business oues (e.g. increase conversion rates, maximise transactions, etc.)

  • Own and maintain merchant engagementmunity program reach and engagement rates while working with internal teams to keep a lookout for business/impact OKRs that are influenced by the programs and/or campaigns

The Day-to-Day Activities:

Community Management

  • Events:

    • Plans and executes offline/online merchant engagement events including workshops, talks, roadshows etc.

    • Maintains a calendar of events and implementation plan; builds and maintains themunity playbook

    • Ensures that the events are successfully run and achieves high levels of merchant partner satisfaction, meets engagement objectives, adheres to budget.

    • Manage vendors, agencies to organise all details of an event, from invitee list, guests, logistics, catering, event programming etc.

  • Communications and Social Channels (incl. overseeing Creative Production):

    • Manage social media platforms, onlinemunity groups andmunication channels.

    • Develop and maintain amunications calendar andmunicate regularly with the merchantmunity via channels such as email announcements, blogs and social media.

    • Track, monitor and report engagement metrics (reach, followers, engagement rate) acrossmunication and social media channels and continue to improve on it.

Strategy

  • Working closely with Merchant Engagement Manager, develop and maintain a robustmunity strategy to engage, retain, educate and grow our merchants’ business, in line with Grab’s business goals and objectives.

  • Own and manage all merchant partner engagement channels andmunities, including events, social channels andmunication tools, while supporting key initiatives on stakeholders’ roadmaps.

  • Set the standard formunity engagement by developing and implementing best practices.

People and Team management

  • Manage associate(s) - about 3 - 4 members - who will be posting engagement content and coordinating events.

The Must-Haves:

  • Bachelor s degree in Marketing, Communications, or a related field

  • At least 5 years’ proven work experience inmunity building,munications or a similar position in a marketing ormunications department

  • Complete knowledge of relevant B2Bmunication channels like email, messaging, social media, etc.

  • Familiarity with analytical software such as Google Analytics, Tableau and Microsoft BI

  • Excellent presentation andmunication skills, written and spoken language skills (Bahasa Indonesia and English)

  • Strong project management skills with ability to manage multiple stakeholders and timelines effectively

  • Possesses a strong sense of ownership, ability to work independently, navigate ambiguities and problem-solve in a logical manner

  • Keen interest to work in a fast-paced, demanding environment

Our Commitment

We recognize that with these indiual attributese different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

About Grab

Grab is the leading superapp platform in Southeast Asia, proing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a e range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.

Join us today to drive Southeast Asia forward, together.

Info Pekerjaan :

  • Perusahaan : Grab
  • Posisi : Assistant Manager Programs Community - Grab
  • Lokasi Kerja : Jakarta
  • Negara : ID
  • Cara Mengirimkan Lamaran :

    Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Assistant Manager Programs Community - Grab di kantor Jakarta diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru Assistant Manager Programs Community - Grab, pada bulan Jun 2022 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.

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