IT Business Analyst Staff

OVERALL PURPOSE: The position is responsible for the identification, analysis and development of business requirements for systems development, enhancement; and testing, implementation and documentation of the supported systems used in the assigned business unit.

SPECIFIC ACCOUNTABILITIES:

• Identifies areas for improvement / enhancement on existing systems to support different initiatives of the company.
• Determines, analyzes, and documents the business requirements from the business community and coordinates with the developers to create the system specifications.
• Identifies possible improvements in the business processes to reduce manual work and overhead, as well as improve overall turnaround time of business processes.
• Facilitates change management by working with various business areas to address issues and potential impact and/or benefits of the changes in the proposed system.
• Communicates with the developers for clarification of business requirements, testing, and reporting of errors found in the systems being supported.
• Identifies all possible test scenarios and prepares the test plan for the systems under development.
• Executes the test plan and conducts the acceptance testing for the developed programs as required.
• Prepares and documents manual and system procedures in support of the business needs.
• Provides post-implementation and production support for supported systems including analysis of production problems raised by business users.
• Conducts systems training for the business community as needed.
• Prepares progress reports within agreed time frames.

SKILLS AND KNOWLEDGE REQUIRED:

• A college degree preferably in Computer Science or Mathematics with at least 1 year experience in business & systems analysis;
• Must have strong logical analysis skills preferably with systems design background.
• Preferably knowledgeable of SQL programming tools.
• Must have good analytical and conceptual skills, good interviewing skills (for data gathering/business requirements preparation);
• Possesses good oral and written communication skills as well as good interpersonal skills, must be very client-oriented and proficient in English.
• Minimum 1 year Experience on Life Insurance is preferable;
• With high stress tolerance and capable of dealing with all levels of management.
• Likes to learn new experience.