Lowongan Kerja Sr Customer Success Executive ID - SalesCandy

Title Sr Customer Success Executive ID - SalesCandy
Date 13 Mei 2022
Company SalesCandy
City Jakarta | JK | ID
Tipe Kerja Full Time

Deskripsi Pekerjaan :

Selamat Datang di Situs Lowongan Kerja Terbaru 2022 dan Saat ini kami ingin memberitahukan Info Terbaru Lowongan Kerja dari Perusahaan SalesCandy dengan posisi Sr Customer Success Executive ID - SalesCandy yang dibuka saat ini. Jika Loker di Jakarta ini sesuai dengan kualifikasi kamu silahkan langsung mengirimkan lamaran melalui situs loker terbaru kami.

Memang setiap pekerjaan tidak lah mudah untuk di lamar karena harus memenuhi beberapa kualifikasi dan persyaratan yang harus kita penuhi sesuai dengan kriteria standar Perusahaan tersebut yang sedang mencari kandidat potensial untuk dapat bekerja. Semoga informasi lowongan kerja Sr Customer Success Executive ID - SalesCandy dibawah ini sesuai dengan Kualifikasi anda. Semoga Beruntung :D

Reporting Head of Customer Success Key Accountabilities Onboarding account & training users User support User s adoption of new or under-utilized features Defining and monitoring customer success Account renewal billing Account analytics UAT Key Responsibilities Proe the first level of troubleshooting and support to end-users, over the phone, email, WhatsApp, Viber, Line, and trouble ticket Submit discovered bug to the developer once confirmed that it is not a feature. Work with the end-user to replicate the bug and to document the steps required to replicate the bug during the bug submission. Daily follow-up of overall open tickets, issues, andplaints from the clients To verify that the bug is replicated and fixed by Technical Team before closing the trouble ticket To do the system testing to verify the fixed bugs Onboarding of new corporate clients, includingpleting onboarding checklist with the client, setting up and configuring the account from the backend. Proe on-site or teleconference training to the clients Proe daily onboarding coaching for new clients upon To establish and manage the relationship with the clients assigned to you Routine monitoring (daily for new accounts and monthly for existing accounts) of the client’s dashboard to ensure that SalesCandy makes the full impact on the client’s closing rate. Conduct quarterly reviews with the clients to go through business insights, highlights, and lowlights, new features rolled out, and to solicit feedback and referrals. Renew clients before their subscriptions lapse, including the process of proing a quotation, invoicing, and following up on payments. Document FAQ and new features on SalesCandy Support, our knowledgebase. Standard: 2 to 3 years of experience as Customer Success Executive. Possess excellentmunication skills in English & Bahasa Indonesia. SalesCandy is a 100% distributed workplace. You are expected to have a conducive working environment with a satisfactory broadband connection to perform your job, at your own expense. Even though this is remote work, the base city of this position is Jakarta (Indonesia) and you are expected to be reing withinmuting distance from the city and are able to attend in-person meetings andpany events in this city.

Info Pekerjaan :

  • Perusahaan : SalesCandy
  • Posisi : Sr Customer Success Executive ID - SalesCandy
  • Lokasi Kerja : Jakarta
  • Negara : ID
  • Cara Mengirimkan Lamaran :

    Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Sr Customer Success Executive ID - SalesCandy di kantor Jakarta diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru Sr Customer Success Executive ID - SalesCandy, pada bulan May 2022 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.

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