Lowongan Kerja Technical Account Manager Customer Support - Lummo

Title Technical Account Manager Customer Support - Lummo
Date 03 Agustus 2022
Company Lummo
City Jakarta | JK | ID
Tipe Kerja Full Time

Deskripsi Pekerjaan :

Selamat Datang di Situs Lowongan Kerja Terbaru 2022 dan Saat ini kami ingin memberitahukan Info Terbaru Lowongan Kerja dari Perusahaan Lummo dengan posisi Technical Account Manager Customer Support - Lummo yang dibuka saat ini. Jika Loker di Jakarta ini sesuai dengan kualifikasi kamu silahkan langsung mengirimkan lamaran melalui situs loker terbaru kami.

Memang setiap pekerjaan tidak lah mudah untuk di lamar karena harus memenuhi beberapa kualifikasi dan persyaratan yang harus kita penuhi sesuai dengan kriteria standar Perusahaan tersebut yang sedang mencari kandidat potensial untuk dapat bekerja. Semoga informasi lowongan kerja Technical Account Manager Customer Support - Lummo dibawah ini sesuai dengan Kualifikasi anda. Semoga Beruntung :D

About Us Lummo (formerly Bukukas) is a SaaS startup seeking to empower entrepreneurs and brands in SEA to accelerate their growth and to serve their customers by giving them the best technology and partner solutions. Lummo offers localised solutions made for SEA, thereby shining the spotlight on entrepreneurs and brands, enabling them to discover all possibilities to grow their business. Lummo was founded as BukuKas in 2019 by serial entrepreneurs Krishnan Menon and Lorenzo Peracchione. Our Products The journey started with BukuKas, an app to digitize the physical record-keeping books by enabling micro and small enterprises to record their sales, expenses, and cash transactions at ease using their smartphone. Lummo s flagship product, LummoSHOP (formerly Tokko), helps growth-oriented entrepreneurs and brands unlock their full potential by helping them build a strong relationship with their consumers by selling to them directly (D2C), maximize operational efficiency across multiple channels & build their own brand online. Now we are proud to be chosen by over 6 million merchants in Indonesia to be their trusted partner in simplifying their cash management and growing their business through the online catalog. Funding Backed by top venture capital firms including Sequoia Capital, Tiger Global, CapitalG (Google’s venture fund), Credit Saison, Speedinvest, and other prominent investors and entrepreneurs like Gokul Rajaram (DoorDash), Taavet Hinrikus (Founder, TransferWise), Sandeep Tandon (FreeCharge), Santiago Sosa (Founder, Nuvemshop), Nipun Mehra (Ula, Sequoia), and Amrish Rao (Pinelabs, Citrus pay). Having raised more than $150 Million in funding with the backing of marquee global investors, Lummo has built a world-class team with top talent from across the world and is well poised to be a legendary SaaSpany that will last beyond our lifetimes. We have recently received C series funding in January 2022, read more about us here. Explanation about the role Your role as Technical Account Manager will play a pivotal role in managing the pre and account management, managing the customer onboarding, and working with internal stakeholders to ensure every customer issues can be resolved within the set SLA. What will you work on? Customer issues reported and ensure that they are resolved within set SLAs Solutioning and troubleshooting customer issues Collaborate with internal teams and be the voice of customer internally Document knowledge in the form of FAQs and knowledge base articles Handle high MRR customers and reduce churn What do we offer? A multicultural and diverse team of colleagues from all over the globe Mission-driven and fast-paced, entrepreneurial environment Competitive salary and other benefits A collaborative and flatpany culture What’s in it for you? Do you truly want to make a difference and revolutionise the lives of millions of business owners? Do you thrive in an environment where moving at light speed and embracing new challenges every day is essential? If so, Lummo is the perfect place for you! What does it take? Minimum of 4 years of work experience in a customer support role Clear, concise, and effective written and oralmunication skills Proficient tomunicate in English (written and spoken) Knowledge of the SaaS business model, SaaS technologies, and related applications Being technically adept, and the ability to pick up and learn new products, tools, and technology

Info Pekerjaan :

  • Perusahaan : Lummo
  • Posisi : Technical Account Manager Customer Support - Lummo
  • Lokasi Kerja : Jakarta
  • Negara : ID
  • Cara Mengirimkan Lamaran :

    Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Technical Account Manager Customer Support - Lummo di kantor Jakarta diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru Technical Account Manager Customer Support - Lummo, pada bulan Aug 2022 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.

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