Lowongan Kerja Citiphone Training Officer - Citi

Deskripsi Pekerjaan :

Selamat Datang di Situs Lowongan Kerja Terbaru 2022 dan Saat ini kami ingin memberitahukan Info Terbaru Lowongan Kerja dari Perusahaan Citi dengan posisi Citiphone Training Officer - Citi yang dibuka saat ini. Jika Loker di Jakarta ini sesuai dengan kualifikasi kamu silahkan langsung mengirimkan lamaran melalui situs loker terbaru kami.

Memang setiap pekerjaan tidak lah mudah untuk di lamar karena harus memenuhi beberapa kualifikasi dan persyaratan yang harus kita penuhi sesuai dengan kriteria standar Perusahaan tersebut yang sedang mencari kandidat potensial untuk dapat bekerja. Semoga informasi lowongan kerja Citiphone Training Officer - Citi dibawah ini sesuai dengan Kualifikasi anda. Semoga Beruntung :D

The Service Team Lead is an entry-level position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring indiual and group performance goals are met. Responsibilities:

• Allocate work for small Customer Service team (typically up to 10) and serve as the team leader
• Oversee and perform Customer Service activities, including performing routine tasks and resolving a variety of issues that may have potential for broader organizational impact
• Evaluate performance and make rmendations for pay increases, promotions, terminations, hiring etc.
• Rmend new work procedures, as needed
• Make evaluative judgments to solve problems based on analysis of factual information, precedent, and acquired technical experience
• Ensure entire team meets performance and quality expectations of assigned tasks and is responsible for end results
• Developmunications to exchangeeas and potentiallyplex/sensitive information
• Assist as a backup manager, as needed
• Fulfilling the clients’ necessities while proing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular coneration for the firm s reputation and safeguarding Citigroup, its clients and assets, by drivingpliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Previous banking related experience required
• 6 sigma, Lean & reengineering experience preferred
• Expert level proficiency in MS Office
• Effective verbal and writtenmunication and presentation skills
• Influencing and relationship management skills
• Proven ability to creatively solve problems
• Proficient project management skills

Education:

• Bachelor s/University degree or equivalent experience

This job description proes a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Customer Service

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Job Family:

Service

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive coneration without regard to their race, color, religion, sex, sexual orientation, genderentity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable amodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Info Pekerjaan :

Perusahaan : Citi

Posisi : Citiphone Training Officer - Citi

Lokasi Kerja : Jakarta

Negara : ID

Cara Mengirimkan Lamaran :

Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Citiphone Training Officer - Citi di kantor Jakarta diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru Citiphone Training Officer - Citi, pada bulan Aug 2022 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.

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