Product Operations Analyst

Selamat Datang di Situs Lowongan Kerja Indonesia Terbaru 2026 dan Saat ini kami ingin memberitahukan Info Terbaru Mengenai Informasi Loker dari Perusahaan PT Trinusa Travelindo dengan posisi Product Operations Analyst. Untuk selengkapnya silahkan baca deskripsi lowongan kerja di bawah ini dengan seksama dan teliti, beserta persyaratan minimal lowongan kerja di yang telah tertera dan dijelaskan di bawah ini.

PT Trinusa Travelindo melalui program rekrutmennya saat ini sedang membuka lowongan kerja untuk posisi Product Operations Analyst di Kebayoran Baru yang bertujuan untuk meningkatkan kinerja operasional di dalam maupun luar kantor PT Trinusa Travelindo. Perusahaan Tersebut sedang mencari calon tenaga kerja yang siap diterjunkan ke setiap divisi bagian perusahaan yang sesuai dengan posisi, kemampuan dan keahlian para pencari kerja tersebut. Berikut ini adalah detail lengkap persyaratan untuk posisi Product Operations Analyst di Kebayoran Baru Perusahaan PT Trinusa Travelindo:

• Be the go-to person for operation & analytics of TPN – Product Operation and drive itself to deliver meaningful impact for the business through comprehensive analysis.
• Execute operational workflows end to end with limited supervision, escalating only the genuinely ambiguous cases
• Document and refine SOPs as you spot friction, leaving each process a little better than you found it
• Build and maintain the recurring reports and dashboards the team relies on to track performance
• Maintain ticketing process, resolution, and SLA, as well as extract valuable insight from submitted cases.
• Continuously learn and update oneself on the latest product and process

Deskripsi PekerjaanJob Responsibilities

• Be the go-to person for operation & analytics of TPN – Product Operation and drive itself to deliver meaningful impact for the business through comprehensive analysis.
• Execute operational workflows end to end with limited supervision, escalating only the genuinely ambiguous cases
• Document and refine SOPs as you spot friction, leaving each process a little better than you found it
• Build and maintain the recurring reports and dashboards the team relies on to track performance
• Maintain ticketing process, resolution, and SLA, as well as extract valuable insight from submitted cases.
• Continuously learn and update oneself on the latest product and process

Qualification

• Minimum 2-year of working experience, in Operations, Tech support or related field
• Enthusiastic while also being skeptic about data
• Excellent analytical and problem-solving skills, with great attention to detail and high level of curiosity
• Fast learner who has a good balance between thinking inside and outside the box
• Passionate in process, feature improvement / development, and user experience
• Strong agility in working multiple tasks under pressure and tight timeline in fast-paced environment
• A disciplined and accountable team player, take initiative, and don’t wait to be told that a number looks wrong.
• Leverages AI assistants and data tools to work more efficiently, while maintaining a critical eye to sanity-check and validate outputs
• Good at English (both oral and written)
• Excellent communication and stakeholder’s management.

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Traveloka (traveloka.com) is a tech startup based in Jakarta. We aim to revolutionize Indonesian travel marketplace and make it more accessible to travelers across the country. Since it is a mammoth of a task, we’d love to have talented people from diverse backgrounds who can help us achieve our mission. We are committed to building a dynamic workplace where people truly enjoy their work and feel that they can really have an impact.

Traveloka (traveloka.com) is a tech startup based in Jakarta. We aim to revolutionize Indonesian travel marketplace and make it more accessible to travelers across the country. Since it is a mammoth of a task, we’d love to have talented people from diverse backgrounds who can help us achieve our mission. We are committed to building a dynamic workplace where people truly enjoy their work and feel that they can really have an impact.

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