Solution Lead IT Audience

BE A PART OF A REVOLUTIONARY CHANGE! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. PMI’s journey to a smoke-free future is fueled by technology. The total transformation we’re going through means that there are unique IT projects here to match all levels of skills and ambitions – from pace-setting global pilot projects to vital local updates. Whether you want to pursue a personal passion or build an international career, there’s space here to develop in any number of directions. We are currently seeking talented, business-savvy professionals to join our IT Global team as Solution Lead IT Audience, based in Jakarta. YOUR DAY TO DAY As an IT Solutions Lead, youll take accountability over strategic implementation and management of our audience management technologies. Youll ensure that SAP Customer Data Cloud (CDC) for identity management, Salesforce Marketing Cloud for marketing automation and Borealis for key stakeholders management are optimized to enhance our stakeholder engagement and drive business success. Accountability: • Lead the implementation and maintenance of SAP CDC, Salesforce Marketing Cloud and Borealis for corporate teams • Manage the CRM strategies and processes to support corporate stakeholders • Oversee the development and execution of audience management solutions • Ensure the integrity and security of customer data across platforms • Collaborate with cross-functional teams to align CRM activities with business objectives • Drive continuous improvement and keep industry best practices. WHO ARE WE LOOKING FOR? • Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. • Proven experience as an IT Solutions Lead or similar role. • Strong understanding of CRM and audience management solutions. • Hands-on experience with SAP CDC and Salesforce Marketing Cloud • Exceptional leadership, communication, and project management skills. • Ability to translate complex IT concepts for non-technical stakeholders. • Fluent in English, both oral and written. WHAT WE OFFER Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours – we’ll empower you to take risks, experiment and explore • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress • Take pride in delivering our promise to society: to deliver a smoke-free future.