Operations Manager

A.P. Moller - Maersk is an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive. Project logistics is a specialized subset of the logistics industry that requires a fully integrated approach to the global orchestration of material flow, order management and shipment execution from multiple origins to a defined site location, including transportation of regular, out of gauge cargo (OOG) and other sensitive cargo across various transport modes (Ocean, Air and Land) with the objective to deliver in full, complete, on time and in the right sequence per the customer’s project plan and schedule. At Maersk, our Project Logistics product teams combine traditional freight forwarding and transport capabilities with the highly specialized skills and competencies needed for complex project planning, transport engineering, procurement, and Health, Safety, Security, Environment and Quality (HSSEQ) compliance. Our experts are skilled in project transport solution design, special cargo transportation, specialized transport asset management, and project management services, including detailed planning, orchestration, and sequencing of end-to-end shipments from suppliers to often remote and austere destination sites. By leveraging our strong brand and capacity control across our products combined with strong project logistics capabilities, Maersk offers our customers a competitive advantage to deliver project logistics outcomes with a high degree of reliability and resiliency. In this role you will review, oversee, and develop local work processes that allow project teams to work within regulatory requirements and meet customer needs. We Offer At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams. On any given day, the Operations Manager will be

• Oversee, lead, direct and manage the fiscal and overall operations at a local level to ensure that growth and profitability goals and objectives are met
• Plan and implement appropriate resources at local level (staffing, training, equipment, and systems) to ensure contractual compliance and delivery of quality services that meet and exceed the customer’s expectations
• Leading the management of expectations for local Project teams, facilitates communication on business requirements and establishes critical performance metrics
• Provide the MPL local operations team with daily guidance, leadership and overall support on any issues relating to operations, communication, revenue enhancement, human resources, procedures standardization, systems applications, and process execution.
• Work collaboratively with Senior Project Managers to ensure efficient operations according to customer requirements
• Develop continuous improvement methodology in key areas of service profit and growth aligned with Operations team
• Develop customer relationships and ensure that customer service and operational levels within the local operations are maintained
• Oversee and manage the professional development and productivity of direct reports to ensure proper goals, training, professional development and project requirements are met

We are looking for

• At least 5-7 years of experience in freight forwarding background
• Preferably with experience in leading a team
• Experience with international workstreams
• Knowledge in handling all modes of transport – E.g. Out-of-Gauge/Breakbulk
• Comprehensive insight on global supply chain development
• Visionary and strategic thinking
• Customer centric mindset
• Ambitious growth confidence
• Strong project management skill
• Data driven analytical skills
• Good collaboration and negotiation skills
• Influential communication skills
• Proficient in written and spoken English
• Travelling required, depending on business requirement

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .