Farm Account Manager

INVE Aquaculture’s strength comes from the passion and expertise of our people. This is why we strive to create an environment where learning is ongoing, initiative is encouraged and creativity flourishes. Just like we care about our customers’ success, we also care about the growth in our people.

We believe in nurturing them with intelligent career plans, exciting challenges and appealing rewards. We create a working environment that motivates and inspires, and we aim to be best-in-class with respect to health, safety and environment policies.

We want to persuade our people to look beyond their own horizons and to give the very best of themselves in support of our philosophy. These efforts are supported on group level by Benchmark’s vision on creating a rewarding working environment.

Based on these values, our people all around the world find themselves working in impassioned teams, thriving on autonomy within a solid organizational structure. Their efforts are supported with opportunities for lifelong learning and development, clear recognition for everyone’s role and attractive rewards for a job well done.

Job Purpose

• Establish and develop an efficient network of dedicated distributors or partners for the Farm and hatchery segment in concert with the Area Manager.
• Develop and implement a specific business and action plan for each distribution partner.
• Create efficient partnerships with local resellers and evaluation of the performance through agreed KPI’s.
• Create sales and margin growth in the hatchery or farm segment and maximize market shares and assist the Area Manager in reaching the country targets and objectives.
• Be the eye and ears in the market, identify opportunities and risks.
• Create and increase brand value.

Key Responsibilities

• Assist the Area Manager in implementing the sales strategy in the allocated territory of the distributors.
• Implement and evaluate a yearly updated business plan for each distribution partner.
• Support the commercial development of the business in the allocated territory by creating and driving demand & consumption of the product portfolio, therefore increasing market share. Identify and suggest corrective timely actions where needed.
• Create commercial initiatives for the local market.
• Train the distribution network and their sales representatives in our existing product portfolio.
• Maintain and further build on the commercial contacts with customers portfolio to ensure that set turnover (budget) is realized.
• Provide after sales service for established customers.
• Hold overview of current stock levels at each distributor and their sales network where applicable (e.g. retail shops) and identify opportunities to drive sales, including aged and excess inventory.
• Create a recommended stock holding profile based on our market goals.
• Create forecasting cadence with distributors and ensures sufficient accuracy that fits the internal processes and supply chain needs. Asist the Area Manager with the monthly forecast and planning.
• Coordinate the commercial launch of new products with relevant departments and or functions.
• Follow up and report market trends and competitors information.
• Remain well informed and updated about market and customer evolutions and developments in the allocated territory.
• Identify the different customer needs and map the customer journey through a process of creating awareness, increasing considerations, efficient sales process and after sales. Ensure customer satisfaction levels are high and report potential issues of dissatisfaction.
• Collaborate with other departments including customer service, market intelligence, marketing, product management and operations to ensure increasing customer service levels.
• Put in place structured distributor agreements and/or service level agreements according to centralized instructions and templates while making sure that agreed terms and conditions are correctly implemented.
• Manage the account receivables, credit limits and payment terms of each allocated account.
• Create a structured and weekly sales report for the Area Manager.

Qualifications and experience

• Minimum 5 years experience in sales and marketing in aquaculture industry or related job functions
• Experience and proven track record in managing distributor networks highly preferred
• Commercially driven with a strong track record of revenue growth and market share expansion
• Fuel proficiency in Sales Excellence methodology
• Project Management Skills (ability to manage multiple projects and relationship simultaneously)
• Bachelor degree from Fishery, Veterinary major is preferred or Bachelor degree from any major to exposure which have strong background experience.
• Good English (verbal-written) skills strongly preferred
• Good knowledge of MS Office, especially Excel, Word, PowerPoint required

Personal attributes/characteristics

• Service minded
• Target focused
• Collaborative, innovative and passionate
• Good negotiation and communication skills
• Show great interest and willingness to learn product features
• Willingness to take responsibility and ownership of the allocated tasks
• Flexible
• Ability to work as a team member

Reports to: Area Manager

Direct reports: NA

Location: West Java or East Java, Jakarta or Tangerang. Frequent travel required

Interested?
We offer a challenging job in a dynamic sector and growing company with a compatible salary package in-line with your experience. If you want to apply for this job, then please forward your CV and motivation letter to Mr. Marc De Feyter, HR Director, at HRM@inveaquaculture.com