Outlet Manager

Info Terbaru Seputar Pekerjaan dari Perusahaan Marriott International, Inc sebagai posisi Outlet Manager. Jika Lowongan Kerja Sales di Labuan Bajo ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID

Setiap pekerjaan mungkn tidak lah mudah untuk di lamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Marriott International, Inc sebagai posisi Outlet Manager dibawah ini sesuai dengan Kualifikasi anda.

Areas of responsibility include Restaurants Bars and Room Service if applicable Supervises daily restaurant operations and assists with menu planning ...

Job Number 24022443
Job Category Food and Beverage & Culinary
Location TA AKTANA a Luxury Collection Resort & Spa Labuan Bajo, Pantai Wae Rana, Labuan Bajo, East Nusa Tenggara, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY


Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.


CANDIDATE PROFILE


Education and Experience

  • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.


CORE WORK ACTIVITIES


Managing Day-to-Day Operations

  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence.
  • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
  • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.


Leading Food and Beverage Team

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Ensures and maintains the productivity level of employees.
  • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
  • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
  • Ensures compliance with all applicable laws and regulations.
  • Ensures compliance with food handling and sanitation standards.
  • Ensures staff understands local, state and Federal liquor laws.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Establishes guidelines so employees understand expectations and parameters.
  • Monitors alcohol beverage service in compliance with local laws.


Ensuring Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
  • Empowers employees to provide excellent customer service.
  • Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
  • Handles guest problems and complaints.
  • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
  • Ensures corrective action is taken to continuously improve service results.
  • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
  • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).


Managing and Conducting Human Resource Activities

  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
  • Ensures employees are treated fairly and equitably. Strives to improve employee retention.
  • Ensures employees receive on-going training to understand guest expectations.
  • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Strives to improve service performance.
  • Ensures recognition is taking place across areas of responsibility.


Additional Responsibilities

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Assists servers and hosts on the floor during meal periods and high demand times.
  • Recognizes good quality products and presentations.
  • Supervises daily shift operations in absence of Assistant Restaurant Manager.
  • Oversees the financial aspects of the department including purchasing and payment of invoices.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.


The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europes most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destinations heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Informasi Tambahan :

  • Perusahaan : Marriott International, Inc
  • Posisi : Outlet Manager
  • Lokasi : Labuan Bajo
  • Negara : ID

Cara Mengirimkan Lamaran :

Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Outlet Manager di kota Labuan Bajo diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru Outlet Manager, pada bulan ini 2024 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.

Proses Selanjutnya

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Tanggal Tayang : 14-02-2024