Customer Service Staff

Info Terbaru Seputar Pekerjaan dari Perusahaan Puratos sebagai posisi Customer Service Staff. Jika Lowongan Kerja Sales di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID

Setiap pekerjaan mungkn tidak lah mudah untuk di lamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Puratos sebagai posisi Customer Service Staff dibawah ini sesuai dengan Kualifikasi anda.

Reporting to the Customer Service Supervisor and Sales Operations Manager the successful candidate will be responsible for supporting Business Development team

Do you have the appetite to Grow Your Magic?

Consumers everywhere are increasingly conscious of the quality of the food they eat. Puratos develops, produces and distributes a unique range of ingredients for bakers, pastry-chefs and chocolatiers who demand the very highest quality.

Founded in Belgium in 1919, Puratos is growing rapidly with over 10,000 employees in 81 countries, with a consolidated turnover of over €3 billions. Our passion for innovation, pioneering spirit and core values continue to propel our global ambitions. This, coupled with our commitment to our communities, is what makes working at Puratos so magical.

Position Overview

Based at our Sales Operations Center in Jakarta, in order to further support our business development we are currently seeking an:

CUSTOMER SERVICE

(Jakarta)

Reporting to the Customer Service Supervisor and Sales Operations Manager, the successful candidate will be responsible for supporting Business Development team in handling sales process administration, interacting with customers in sales fulfillment activities, liaising with internal cross-function teams to deliver targets and customer satisfaction.

Key Accountabilities

• Handling sales order management, from receiving and managing POs, checking data accuracy in sales order, distribution engagement, and updating accurate delivery schedules.
• Continuous communication with internal cross-function teams (supply chain, finance, distribution, sales) and related third party partners to ensure ontime and complete delivery.
• Overseeing and managing existing contract and renewal process with customers.
• Handling customers/distributors’ questions and complaints effectively to ensure effective and efficient SLA deliverables, including product returns, replacement, and credit notes.
• Initiating cross-selling to customers who directly contact the hotline center.
• Reviewing and proposing plans to Sales team, distributors, and customers on slow moving items.
• Maintaining updated relevant documents and preparing reports, statistics for on-time closing and further internal analysis on sales trend.

Profile

• Min. Bachelor Degree.
• More than 2 years professional work experience in direct customer management, distribution management, or sales support process.
• Familiarity and hands-on skills on CRM, SAP, MS Office-Excel
• Willingness to help, good communication with proactive and can-do attitude.
• Culture awareness and experience of diversity
• Business fluent English (written, verbal)

Required Competencies

• Finds and implements creative and innovative solutions for business challenges
• Develops and shares strategic business and market insights and translates these into solutions for the business
• Promotes our company culture within the wider organization. Facilitates the understanding of the organizational structure and proactively connects key stakeholders
  

Offer

Puratos provides a dynamic, entrepreneurial environment that encourages our people to take initiatives and bring ideas that will contribute to the success of the company. Of course Puratos offers a competitive package (salary, group insurance, healthcare, training…) but additionally, offers you a position that you can further develop and shape.

Informasi Tambahan :

• Perusahaan : Puratos
• Posisi : Customer Service Staff
• Lokasi : Jakarta
• Negara : ID

Cara Mengirimkan Lamaran :

Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Customer Service Staff di kota Jakarta diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru Customer Service Staff, pada bulan ini 2024 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.